Complaints Procedure

If you wish to register a complaint, please contact us in writing or by telephone to the following:

Address: The Complaints Officer, Cornerstone Finance, Unit E, Copse Walk, Cardiff Gate Business Park, Cardiff CF23 8RB

Tel no: 02921 660 550

If we cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service who can be contacted at:

Address: The Financial Ombudsman Service, Exchange Tower, London, E14 9SR

Telephone number: 0800 0234 567

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+44 (0) 808 175 0790

Mortgage 90 Ltd is registered in England and Wales. No. 14539975. Registered Office: Piccadilly Business Centre, Aldow Enterprise Park, Manchester, M12 6AE.

Mortgage 90 Ltd is an Appointed Representative of Cornerstone Finance Group Ltd, which is authorised and regulated by the Financial Conduct Authority.

Cornerstone Finance Group Ltd is registered in England & Wales. No. 08458702. Registered Office: Unit E Copse Walk, Pontprennau, Cardiff, Wales, CF23 8RB.